Privacy

Privacy and Data Protection statement  January 2018

We collect the following data to promote Membership of our Club and to deliver our Member benefits, including Rallies and newsletters.

We collect and hold all/some of the following

  • Name
  • Address
  • Date of birth
  • Caravan serial number
  • Wedding anniversaries
  • Telephone and email contact details

Relating to

  • Club Members
  • Visitors to our Rallies
  • Landowners and companies we work with to provide member benefits such as Rallies, public liability insurance etc.
  • Prospective Members who we meet at trade shows etc.

We store data in paper and electronic form.  This is looked after by our National and Area Officials, Committee Members, Rally Marshals and Webmaster.

It is processed using a variety of third parties including:

  • Postage services such as Royal Mail
  • Email providers such as BT and Google
  • Microsoft OneDrive and Google Drive
  • Website providers such as WordPress

 

Who we share data with

  • Other Members (e.g. birthdays)
  • Third party processors as detailed above
  • We NEVER share data with others so they can sell you services

 

How we keep data up to date

Club Members are asked to update their personal information via their Area Secretary should changes occur.

 

How we keep data safe

  • Paper records
    • These are kept at home by our National and Area Officials, Committee Members and Rally Marshals and may be used at our events including Rallies, promotional events at caravan dealers and trade shows
    • Records are not left unattended when not safely locked away
    • Where other Members are involved in promotional events at caravan dealers and trade shows we make sure they don’t leave any records unattended
    • When we are finished with paper records they are destroyed and disposed of
  • Electronic records
    • These are kept at home on personal computers, removable media, portable storage, cloud storage and in email systems by our National and Area Officials, Committee Members and Rally Marshals
    • Personal computers, removable media and portable storage are not left unattended when not safely locked away
    • Devices and cloud storage containing personal information are password protected
    • When we are finished with electronic records they are deleted from personal computers, removable media, portable storage, cloud storage and email systems

 

How long we keep your personal information

Your personal information will be deleted from Club records after your Membership of the Club expires should you request this.

 

Awareness and Training

We’re working with ACCEO, our National and Area Officials and Webmaster to identify and roll out appropriate privacy and data protection training.

 

Club Membership Form

The following statement will be included on future versions of the Club Membership Application Form.

The Sterling Caravan Owners Club (‘the Club’) can be contacted via our Club Secretary secretarya@sterlingcaravanowners.co.uk .  The Club has a legitimate interest in using the personal data you provide to us on this form to communicate with you on matters relating to the Club (via third party email providers etc.) and in delivering Member benefits including newsletters.

Your personal data will not be transferred to any other person or organisation and will be deleted from Club records after your Membership of the Club expires should you request this. 

You have the right to request access to and rectification of your personal data from the Club.  If you feel that your personal data has been misused you have the right to complain to the Information Commissioner’s Office.

You can see our Privacy and Data Protection Statement at www.sterlingcaravanowners.co.uk.

A similar statement will be added to any Competition Entry forms used as part of promotional activities.

 

Responsibility for complying with data protection legislation lies with the Club’s Central Executive Committee, our National and Area Officials, Committee Members and Rally Marshals.

 

Registration with Information Commissioner’s Office

After consulting the ICO’s guidance we do not believe we need to be registered with the ICO.

 

Contact details for Data Controller

Club Secretary secretarya@sterlingcaravanowners.co.uk.

You should be aware that personal information is not secured in transit when using email and should carefully consider how much personal information to disclose via email.

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